– 15.-19. February 2021 –

Spare Parts Business Platform 2021

Online

 

2021
Year of innovation and growth

In the past year, many manufacturers of machinery, plant and equipment were busy finding a balance between business continuity and risk management. The consequences of this were often cost-cutting measures and staff reductions.
In 2021, we want to look to the future - and give you ideas on how to innovate and grow again by developing and implementing a digital strategy in after sales.


Are you familiar with the term Digital Information Twin (DIT)?

 

Yesterday - Spare Parts Catalog,
today - Service Information System
and tomorrow?

The common spare parts catalog systems have changed over time and are faced with new challenges due to new requirements.
Yesterday we were still talking about spare parts catalogs, today we are already talking about the Service Information System (SIS).
And what can we expect tomorrow?

On February 16 at 2:00 p.m., Nexhmedin Bicaj will explain how the new generation is evolving from the central Service Information System (SIS) to the Digital Information Twin (DIT).

Bild_Nexhmedin_Bicaj

© Nexhmedin Bicaj

Have we made you curious?

We look forward to meeting you online at the Spare Parts Business Platform.
 
Register now
 

Are you interested in a personal meeting?

We will be happy to contact you to arrange a personal appointment.

 

Event Program

MONDAY

10:10-10:30

Chairman Opening

10:30-11:15

Spare Parts in the New Normal

11:15-12:00

Don’t fire or furlough – cut costs by optimising service parts operations instead

13:00-13:45

Capturing the Aftermarket Opportunity with the Platform Model

13:45-14:30

Case Study: Ecommerce at Dinex

 

TUESDAY

9:00-11:00

Creating An Aftermarket Portal

11:00-12:00

B2B ecommerce replatforming under high pressure - 6 learning

13:00-14:00

Freight Cost Management at Nordex Energy

14:00-14:45

Yesterday – Spare Parts Catalog, today – Service Information System and tomorrow?

 

WEDNESDAY

10:00-11:00

Digitization of the spare parts business - Transformation of Mahindra Europe Spare parts business from Supplier of parts to a proactive seller

11:00-12:00

How Marketplaces Can Add Value to Your Spare Parts Business

14:00-15:00

Alfa Laval Keynote

15:00-15:45

Create a Consumer-Like eCommerce Experience in B2B

 

THURSDAY

10:15-10:55

Omnichannel Commerce: Turning Pain into Gain

11:00-12:00

Change Management in Formula One, and what you can learn from it

13:30-14:15

Online Sales Panel Discussion: What can B2B learn from B2C?

14:30-15:15

Spare parts in the digital domain?

 

FRIDAY

10:00-11:30 Group Discussions
13:00-14:00 Catch up
14:00-14:20 Chairman Closing